National Government Administrative Officers are an administrative and institutional framework established under the National Government Coordination Act and Chiefs Act for co-ordination of national government functions at the national and county levels of governance.
- Coordinate the development, implementation and review of policies, guidelines, strategies, legislations, regulations, plans, standards, norms and frameworks on field service;
- Promote Nationhood and Statehood in service delivery;
- Co-ordinate National Government business, programmes and projects in the Ministries, Departments, Agencies and Counties;
- Coordinate dissemination and interpretation of National Government policies to the citizens through public engagements and barazas;
- Facilitate creation and operationalization of national government administrative units in the Counties;
- Oversee and coordinate Chiefs affairs;
- Spearhead public participation through collaborations and dialogues targeting relevant stakeholders;
- Co-ordinate state functions and Government reception services;
- Spearhead monitoring and evaluation of National Government projects and programmes in MDACs;
- Facilitate settlement of disputes and resolution of conflicts through Alternative Dispute Resolution (ADR) mechanism;
- Implement effective complaints management and handling mechanisms and frameworks;
- Coordinate dissemination and reporting on implementation of Presidential Directives;
- Establish linkages with relevant development partners for effective public service delivery;
- Coordinate inter-departmental committees’ on administrative matters;
- Coordinate research, documentation and innovation on field services; and;
- Spearhead Business Process Re-engineering (BPR) in the Division